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Overall M8759ROsimonm

03 Jun 2021

“Hallelujah the breakfast table??”
Sublime setting, well considered menu paired with excellent service. Our waiter, Pholoso, was knowledgeable, enthusiastic and made a lasting impression. The Conservatory at the Cellars is a South African jewel, check it out for yourself. Thank you, as we look forward to the next visit ??
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall mikatekoktm8
Durban, South Africa
02 May 2021

“Ms”
One of the best fine dining experiences whilst on holiday. The staff is super friendly and will ensure that you feel warmly welcomed. My daughter and I enjoyed every meal we had during our stay. Thank you so muchNigel NikkiAgnesYusufLonwabo Precious Ayanda LisaRobin For your wonderful hospitality! If I didn’t mention your name it was not intentional...you were all absolutely amazing! You served us with so much grace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall gabrielamT3429YO

27 Apr 2021

“We had great expectations”
We had great expectations as we drove into the cobbled carpark, No excuses for the amount of food served, Hank Marin would not have stood for the minuscule amount of food, a complete waste of time and money.We left very starving even after telling the waitress; she said: you should have ordered bread for starter.Very disappointed,Nener come back....England and Brazil.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall Verototoo
Cape Town, South Africa
22 Apr 2021

Food
Service
Value for Money
“Nice dinner @ the Conservatory”
Always a pleasure and a culinary experience to have a dinner at the Conservatory.The food was good, and service perfect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall foodienhs

05 Apr 2021

“A sadly disappointing experience”
A sadly disappointing experience but lovely setting. The service was so well below par. Waiter repeated our orders wrongly 3 separate times ( for only a group of 3)! As main course was arriving, we had to ask another waiter to remove the empty bread tray and side plates. Had to ask for cutlery to be replaced for the steak. Each time the cutlery was added, it was so poorly placed. Simple training needed. Regarding the food, my wife who we highlighted as vegetarian when we booked and again when seated received the non veg starter.Biggest issue: the dishes just kept being rushed out without a break (for all the tables) and portions were huge...we heard the table nearby give the manager similar feedback. The chocolate fondant was awesome though. Saw manager on the distance but never came to the tables until the end to ask for feedback and don’t know how to respond. Overall, disappointing ad these are such easy items to remedy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall SamahE184
Cape Town Central, South Africa
06 Dec 2020

“Loved it!”
Just had the high tea - was so amazing! Loved it and a beautiful setting with interesting options on the menu. Tastes so awesome. Implements to the chefs.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overall 184sandiem
Durham, United Kingdom
13 Mar 2020

“Service was excellent”
Booked for dinner and have to say the service was excellent,we were very impressed with the lovely young man called Passion,he was so friendly talked us through the menu and what was on the specials board ,plus he helped us choose the wines .Really makes a difference when the staff are attentive.We enjoyed our meals very much Nicely presented and cooked just as we’d asked . Thoroughly enjoyed the evening in a lovely relaxed setting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieSwail, Manager at The Conservatory, responded to this review.
Dear Sandie M,Thank you so much for the great review and for taking the time to let us know about your experience. Reviews like these make me very proud of the team. I will share it with all- especially Passion.Kind regards,Angie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overall mgtd1950
Cape Town Central, South Africa
13 Feb 2020

Food
Service
Value for Money
“Unfriendly and condescending reception”
Five ladies came for breakfast on a Saturday morning and when we said we had not made a booking there was sigh and suggestion we could sit inside but with persuasion we were given a table partially outside. When we left there were many tables that had not been occupied. We were not welcome and my omelette was dry - in all fairness, when I mentioned this to the waiter, he offered to replace it but by then we had all almost finished our breakfast so I declined. We won't be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieSwail, General Manager at The Conservatory, responded to this review.
Dear Joan P,Thank you for your feedback regarding your visit to our Conservatory restaurant. I am quite disappointed that you did not feel welcomed by the team as this is definitely not an experience we would like any of our guests to go through. I must sincerely apologize for any inconvenience caused. The matter has been addressed with the parties concerned. You're more than welcome to contact me directly should you wish to discuss the matter further.Kind regards,AngieAssistant General Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overall mfranks911
Edgware, United Kingdom
29 Jan 2020

“Modern South African Food”
Inventive menu with good textures and flavours. Nice wine list with plenty of local producers. Engaging and professional service. Well worth a visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieSwail, Manager at The Conservatory, responded to this review.
Dear mfranks911,Thank you so much for a lovely review.I will most certainly pass your feedback onto the rest of the team.Kind regards,Angie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overall eatlovefeast

27 Nov 2019

Food
Service
Value for Money
“Sunday Lunch”
Our family had the most wonderful 3 course lunch on Sunday. The booking was friendly. The service was impeccable ( I am a fussy customer having run a catering company as a chef for 14 years.) Victoria our waitress was delightful; knowledgeable and present. We did not need to ask for a thing; it was offered. The food was absolutely delicious as was the presentation. The setting requires no words. It is a magical place to dine and the walk around the exquisite gardens after was the cherry on top.See you soon. Thank you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieSwail, Manager at The Conservatory, responded to this review.
Dear Eatlovefeast,Thank you so much for an amazing review.Your feedback has been shared with the team- especially Victoria.We look forward to your next visit.Kind regards,Angie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Address
The Cellars-Hohenort Hotel
93 Brommersvlei Road
Constantia
7848

 

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Food Served
ContinentalContemporaryGlobal/International
Average Price$$
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Trading Hours
Monday - Sunday
Breakfast: 07:00 - 10:30
Tea: 11:00 - 17:00
Lunch: 12:00 - 14:30
Dinner: 17:00 - 20:30
High Tea Saturday and Sunday (Only) 1) 11:00 – 13:00 2) 14h00 - 16h00 Last sitting at 14h00
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