I was disappointed by the quality and quantity of my seafood chowder.It contained only two mussel half shells, a couple of shrimps, and no fish or other ingredients for adding body.The chowder itself was thin and the serving very stingy.The menu describes the dish as...being " medium plate," but for me it was a starter. The bread slices were neither warmed nor fresh.
Worse, there was no walk around by management to query my satisfaction so clearly they are not interested.
On a positive, the chocolate cheesecake and ice cream was a real death by chocolate sensation, and the filter coffee hot and strong.
Another disappointment in what is described as being a top restaurant was the lack of tapped draught micro - brewery beers.
I am loathe to return to try their more expensive dishes that were around the over R200 per mark , given my first experience there.More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
24 Mar 2021
“Kate and her team always deliver an excellent experience”
Went for lunch again - such a stunning setting. The staff is attentive, friendly and are happy to help with suggestions or leave you to yourselves - as needed. Wonderful that they're open Mon-Sun for lunch and dinner again! Some nice new options on the...menu as well. We prefer lunch as it's normally less busy and a relaxed atmosphere. Thanks for another super experience guys!More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
08 Jan 2021
“Zinzi Restaurant in Plettenberg Bay Review.”
The restaurant is very highly rated and markets itself as one of the best restaurants in the country. This may be true for the ambiance, setting and service (the restaurant was about 25% full when we were there). The gardens and restaurant are beautiful.
The...pricing is a little on the higher side but to be expected at a restaurant of this stature. I however don't believe that the food lived up to the the rest of the experience. The meals were OK but not special - except the desserts. Overall a bit overrated and therefore not great value but still a nice enough experience, just wish I could rave about the food as well.More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
18 Dec 2020
“We were disappointed with”
We were disappointed with dinner. We had fishcakes for starters which were crumped, overcooked and dry with little fish inside. The pork belly as mains were on the dry side..so all in all a below average experience. The surrounding gardens are beautiful!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
29 Sep 2020
“Still 5 ?? STARS ????”
They’re back!
I visit Zinzi every time I’m in Plett.
And after the lockdown they are better than ever.
Food, decor, setting, service: all 5 star.
Congratulation guys. Very glad you’re back and look forward to my next visit.
I’m not even going to recommend...a dish. You can’t go wrong here.More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
02 May 2020
“Excellent”
Most enjoyable experience. The restaurant is set in a beautiful forest, quite close to Plettenberg Bay. The cuisine was very good, the wine list interesting. The service most attentive and polite. The only drawback for us was the close proximity of tables producing a feeling...of overcrowding. Otherwise, excellent.More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallA TripAdvisor Member
30 Mar 2020
“Very Popular Restaurant in Superb Grounds”
Very busy restaurant just outside Plettenberg Bay, set in beautiful grounds. Although the menu was limited, the food was exceptionally tasty and some of the desserts were delicious.
The service was good and the steaks were cooked to perfection.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieS7419, Other at Zinzi Restaurant, responded to this review.
Dear Terry H,
Thank you for your comments, we much appreciate your feedback and look forward to welcoming you back in the not too distant future,
Kindest Regards
Julie Smith
Group Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallA TripAdvisor Member
28 Mar 2020
“Great restaurant”
We ate here twice whilst staying at hunters country lodge. It seems to get fully booked each night so make sure you have a reservation. We had the burger and steak on the first night then both had the lamb curry the second night which...I would really recommend. Not too expensive and had a really nice atmosphere.More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieS7419, Other at Zinzi Restaurant, responded to this review.
Good Morning Lyndsey S,
Thank you for the feedback relating to your Zinzi experience. Our teams are delighted and we look forward to welcoming you soon,
Kindest Regards
Julie Smith
Group Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallA TripAdvisor Member
12 Mar 2020
“Always 5 star”
Thank you Kevin for reinventing the “Decedent Chocolate” dessert last night especially for me ... please put it back on the menu it was delicious ??
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieS7419, Other at Zinzi Restaurant, responded to this review.
Dear JBBradley,
Thank you for the wonderful review, we are delighted that you enjoyed your Zinzi experience and especially your dessert!
Regards
Julie Smith
Group Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallA TripAdvisor Member
10 Mar 2020
“Excellent, amazing, top of the top”
The Restaurant is just amazing.
If you like a beautiful atmosphere, great service and outstanding food, you are in the right place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieS7419, Other at Zinzi Restaurant, responded to this review.
Dear Niko D,
Thank you so much for your feedback, our teams are delighted!
Regards
Julie Smith
Group Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
What a terrible experience we had here. We were booked on a fully inclusive package via a competition won through Firestone SA, which included the Zinzi Restaurant, but somehow the Restaurant messed up. After sorting out the problem from their side, the Manager on duty was extremely rude and couldn't even apologise for the inconvenience and embarrassment caused to us. We were then treated like second class citizens as if the meal wasn't paid for, which it was by the organisers of the competition. The Manager even had the audacity to give us a "lesson" in cellphone etiquette in restaurants. The only phone call we took was the one informing us that the restaurant had messed up and were going to fix it. Even when we confronted him because of his attitude, all he could say was the food okay? Really?!!! Certainly not a restaurant that I would recommend.