The Lookout Deck

Item: The Lookout Deck
Rating: 4
Author: Duncan Hay

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Overall drifts198
Port Elizabeth, South Africa
16 Sep 2020

Food
Service
Value for Money

“Holiday visit”

Breathtaking views, great atmosphere and very friendly service. service was great and the food was delicious. will be back

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall John T
Sydney, Australia
16 Sep 2020

Food
Service
Value for Money

“How good was that!!!”

Fabulous location right on the beach. Great food but the oysters were a high point. Good staff and service. Highly recommend.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall KT011
Rio de Janeiro, RJ
14 Sep 2020

“Great food and drinks on the beach”

Absolutely enjoyed our time at the lookout deck. Great beer on tap and great service. The pint of prawns is a must. The location has unbelievable views. The deck area is nice, canâ€™t get closer to the ocean with your drinks unless you are in the waves. Great for lunch or supper.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall Denisvdlinde
Table View, South Africa
23 Aug 2020

“Brandon - excellent service”

Great food. great service. great vibe. Motogp available. On the beach. Well priced. Very impressed. Visiting Plett was an absolute pleasure

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall Tracyatti

23 Aug 2020

“Brandon - Brilliant service”

Best of the best service by Brandon! Amazing incredible food! Very impressed Capetonian I am! COVID-19 protocols in place. Alcohol available from 11am!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall Kateannejohnstone

20 Aug 2020

“Great Fish and Chips”

We had a great fish and chips with outstanding service. The best view in Plett. We highly recommend giving them a visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

lifeandbrand, Guest Relations Manager at Lookout Deck, responded to this review.

Thank you Kate, we love to hear that and look forward to seeing you return sooner rather than later...Benjamin and the Lookout Deck Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall plettlocal13

12 Aug 2020

“Poor service”

this is an icon off Plett and since the new owners have taken over the service is appalling. We had to ask for menus. Then placed an order waited for our drinks. Never saw a waiter again....no food.After a very long time we received our food. Really bad ...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

lifeandbrand, Guest Relations Manager at Lookout Deck, responded to this review.

Hi there Ivan,We are terribly sorry to hear that you had such a disappointing experience with us, obviously this is far from our intention.All your valid concerns will be addressed with our senior management team immediately and we sure would love the opportunity to make this up to you.If you were kind enough to get in touch with us on https://lookoutdeck.goreview.co.za we will then reach out to you directly and redeem ourselves at the earliest convenience.Benjamin and the Lookout Deck Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall sternouilles
Cape Town, South Africa
11 Aug 2020

“Nice view!”

Great location. Good service. But food was average. Exception: the 600gr ribs is a killer. The toilets (which show how clean is a restaurant) were disgusting with a smell of rotten fish.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

lifeandbrand, Guest Relations Manager at Lookout Deck, responded to this review.

Hey there Sternouille,Thank you for your feedback, the ribs are delicious aren't they ;)We are glad that you were well attended to by our amazing team.Your concerning remark about the bathrooms will be shared with our senior management for immediate attention, we humbly apologize and assure you that you will find things much improved when you return for another serving of those ribs...Benjamin and the Lookout Deck Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall FrequentF999
London, United Kingdom
06 Aug 2020

“Best spot in Plett”

5 star service and the best lasagna Iâ€™ve had in ages. Ask for Brandon - then you can sit back and relax and know that you will be taken care of in every way. Thanks guys!! Big thumbs up.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

lifeandbrand, Guest Relations Manager at Lookout Deck, responded to this review.

What an amazing review Frequent Flyer, thank you for sharing that with us and the Tripadvisor community.We cannot wait to have you back for more and will pass on your compliment to Brandon in the meantime ;)Benjamin and the Lookout Deck Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Jeannev147

19 Jul 2020

“Excellent service Horrible shield masks”

Went to Lookout deck and had a fabulous breakfast this morning, the service was great (our waiter Brandon) and the food was great however it felt like we were being served by a welder with the face shields. I understand the need to wear a mask in these times however a simple fabric cloth mask is surely sufficient.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

lifeandbrand, Guest Relations Manager at Lookout Deck, responded to this review.

Hi Jeanne,Thank you for your feedback, we are glad that you had such a wonderful breakfast with us and we hope to see you return real soon.Kindly bear with us while we are trying our utmost best to protect staff and patrons from Covid-19, we certainly rather go the extra mile than protecting too little, we do hope for your understanding and cannot wait to serve you again.Benjamin and the Lookout Deck Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Overall Duncan Hay
07 Feb 2020

Food
Service
Ambience
Value for Money

I and family have been going for many years. Service was poor' food excellent. Choices were not what they were and also the only restaurant I have been in, in 17 years that did not offer a sweety on leaving. Not good

0 0

Overall Joyce D'Aintree
23 Dec 2019

Food
Service
Ambience
Value for Money

What a shame - no longer the restaurant we knew - bad service and mediocre food????

0 0

Address

Lookout Beach
Plettenberg Bay
6600

Food Served

SeafoodBreakfastFusionLight Meals

Trading Hours

Summer: 08:30 - 23:30
Winter: 09:00 - 21:00

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Smoking Section

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Secure Parking

Disabled

Outside Seating

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The Lookout Deck

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