OverallTour46317850969
Greater Johannesburg, South Africa
02 Aug 2019
Food Service Value for Money Atmosphere
“I'm never ever going there again”
The service was extremely poor.When the food finally came, all my protein on the mixed grill was cold. The restaurant has since halved their portions on this meal, yet kept prices the same. The Manager had the nerve to lie to me as a customer and call me a liar.I left that place hungry, upset and disappointed, I'm definitely never going back their ever again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroR8, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
You may send us an e-mail with the details of when you had your experience and which manager you spoke to so we can have a look at your claim to: fourways@pedroportia.co.zaNone of our managers has any recollection of speaking to any customer with regards to your complain. However, if you may provide us with more accurate details we will gladly investigate this matter.All our meals have the exact portion quantity specified in the description of our menu. There is no reason for anybody to leave hungry from any restaurant as they can always reorder something else to fill the gap if you are left hungry. Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallKishanRama
Johannesburg, South Africa
20 Jan 2019
“Very Nice ??”
Great venue with awesome decor. Reasonably priced drinks and an awesome selection of Cigars to choose from. Didn't try the food. Will be back for that
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroR8, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
Hi Kishan, Thank you so much for your review! It is highly appreciated! We will see you very soon again ;)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallGetaway822698
08 Oct 2018
Food Service Value for Money
“Disgusting service by Management”
I am disgusted at the service received at this place,i attended a function on Saturday afternoon 06/10/2018 16:30.we arrived early so we could set up some decor,the waitresses just stood there not coming to ask whether we wanted any drinks,i approached them for a jug of water and was told they don't serve water i must go and drink in the toilet as they only allowed to sell bottled water(yet later on water in a glass was served to another patron).I asked about bringing in a cake for the birthday we were celebrating and told we not allowed to only if we pay a R25.00 charge per head(that to pay for my own cake,what a joke).Then wanted to take a photo was told by a gentlemen who is so called a Manager said we are not allowed to take photo's.The place where we wanted to take was not interfering with anybody but we were told we are harassing the patron.Then he referred to me as 'my man' imagine that is the type of language used by a so called manager.I want everybody to know that is the type of service i experienced at this particular restaurant which i will never go back to.I also want to add if we were not at that restaurant(about a group of 25 people) for that time if at all there were approximately 20 people(not part of the group) who came there that day from 16:30 till i left at about,19:30.So that is the amount of people interested in this place. 079 854 9784.I would advise that before going to this restaurant find out about their terms and conditions......
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroR8, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
Good day,Firstly the person that made the booking was aware of our conditions, as we have them written down on our booking procedure. (With regards to dress code and cakes).Secondly, we do not serve jugs of water, if you wish to have a glass of water, you would have to go to the bar and request a glass of water, which the bartender will gladly serve. This was told to you by one of our staff and nobody ever mentioned for you to go to the toilet as you mentioned in another review.If customers want jugs of water and to bring their own food, we highly recommend a park nearby where you may do as you wish. Alternatively in your residence or a friends residence. But not in our establishment.With regards to pictures, we have a visible board at the entrance that clarealy states that we do not allow pictures specially when other patrons are present, as most of out customers enjoy moments without appearing in pictures. Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallSibs18
Pretoria, South Africa
12 Jul 2018
“Awesome”
Was invited by friends for a saturday evening outing . I was impressed by the level of service offered by the establishment staff. I was also impressed by their collection of cigars . The establishment has a walk in cigar area that offers a wide variety of cigars. The food was awesome ,ordered a platter with calamari ,it was freshly grilled and too yummy . The decor was also very classy and artistry. The ambiance at this place is awesome . We plan to celebrate a close friend birthday here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroR8, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
Hi! Thank you so much for the awesome review!We are glad you enjoyed your evening and we hope to see you again around ;) Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overalllloydj5
Durbanville Hills, South Africa
19 Jun 2018
Food Service Value for Money
“Great Vibe”
This has to be the best cigar lounge in JHB curently. They have a large selection of Cubans. A very nice cocktail menu. The food is good for a cigar lounge. The layout is trendy and upmarket and almost has a Miami vibe to it. People and service is great and you can spend hours just lazing around smoking a cigar and sipping on fine Whiskey. Well worth is visit!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroR8, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
Hi Loyd, Thank you so much for such an awesome review!! We highly appreciate it!! Hope to see you around again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallAapman
Krugersdorp, South Africa
05 Mar 2018
“Good Vibe with great selection”
Stock most of the great brands and open to suggestions on new flavors you wish to add.Friendly staff and well presented seating area. An enjoyable Saturday afternoon chill with a great drink and even better cigar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro P, Owner at Pedro Portia Cigar & Champagne Lounge, responded to this review.
Hi Aapman, Thank you so much for your review. We hope yo see you again soon =)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallJME1993
Las Vegas, Nevada
17 Nov 2017
“Cigar lounge”
This is the best cigar lounge in Joburg. The selection was s fantastic and the pricing is fair. If you like Cubans come here and ask for Jose or Pedro.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallKiki_M23
Pretoria, South Africa
19 Jun 2017
Food Service Value for Money
“Fun in Fairways”
In summer the outdoor seating makes for a wonderful spot for brunch or sundowners. The resident dj Nano really reads the crowd well so you are guaranteed great music. The decor is sort of regal. There is a decent stock of good cigars. The food is delicious and I would recommend the prawns which are fresh, a good size and tasty. To drink ...all cocktails are good but we particularly liked the mojitos and caipirinhas.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallGrennie47
Johannesburg, South Africa
01 May 2017
“Great Venue, food needs attention”
Entering this establishment you are immediately struck by the great decor. This is straight out of the French Riviera of some type of Jame Bond movie. There is a huge glass display with almost any type of cigar you can imagine. The champagne list is long and impressive. This is a definite place to take a date or anyone you would like to impress for a drink.The food hardly beats KFC, it's very simple and mostly deep fried. Wow, if they could add a few impressive dishes to their menu this would be a knock out place.Apparently Thursday through to Sunday this is the spot to hang out in Cedar square.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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OverallPedro Ramos
23 Mar 2018
Food Service Ambience Value for Money
Great selection of wines, rums, whiskeys, champagne and of course cigars!!
Food is excellent, specially because you can order assorted tapas and enjoy with friends!