Ocean Basket - Melrose Arch Reviews

Overall Namit V

04 Jul 2021

Food
Service
Value for Money

“Excellent food, excellent service, a bit more variety would have been welcome.”

Consistently very good to excellent food and service, a bit more variety would have been welcome. Even so, must add that they are very good with whatever is on the menu. Most importantly, they have the flexibility, willingness and ability to cook and serve to clients' taste, a very important attribute for international visitors and food connotsseurs.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Agency / Consultant at Ocean Basket Melrose Arch, responded to this review.

Hey there Namit V,We are beaming from fin to fin. Thank you for the kind words. We're so glad that you enjoyed your meal and that the service was a hit.We look forward to having you back again at Ocean Basket Melrose Arch, soon.Thanks,Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall TerryT924
Bedfordview, South Africa
03 Apr 2021

“Seafood at reasonable prices without compromising quality”

The standard of the Melrose Arch branch declined for a while, but after avoiding the restaurant for a few years, was delighted to find that they are back up to par.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Agency / Consultant at Ocean Basket Melrose Arch, responded to this review.

Hi there Terryt924,Thank you for taking the time to review us. We're glad to read that you had a great time at Ocean Basket Melrose Arch.We hope to "sea" you again soon,Thanks,Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall FlyguyT74
Dubai, United Arab Emirates
07 Feb 2020

“Best Calamari in Town”

I have been to OB for few years now. The food quality is very consistent. My favorite dish is the 3 way calamari.The price is reasonable and the service is good.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

OceanB21, Owner at Ocean Basket Melrose Arch, responded to this review.

Hi there Flyguyt74,Thank you for your awesome review. We're glad the calamari was 3 good ;) and the service was just as good. We look forward to having you back again at Ocean Basket Melrose Arch, soon.Thanks, Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Jim W
London, United Kingdom
15 Jan 2020

Food
Service
Value for Money

“Average food with extremly slow service”

Probably the worst fish eaten on a 3 week trip to South Africa, server was ok, but the service itself was horribly slow. Would never return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Good day Jim W,We are terribly sorry to read that Ocean Basket Melrose Arch did not provide you with the OB experience that you are accustomed to. We all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please forward your details along with this review to customercare@oceanbasket.com so we can be in touch.We look forward to hearing from you.Many Thanks,Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall fatimaakara
Johannesburg, South Africa
08 Jan 2020

“Not consistent”

Went there for dinner. Service was excellent. Ordered the family platter. The prawns were overcooked and the calamari heads were doused in salt. The rest was good. We’ve been a few times. Many times everything is excellent- but they do have some bad days.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hi Fatimaakara, Thank you for reviewing Ocean Basket Melrose Arch. We are happy to read the service received was excellent, but we do apologise for the meal not being up to standard.Please can you send us a copy of this review and your contact details to customercare@oceanbasket.com so we can address your concerns. We look forward to hearing back from you. Many Thanks,Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Jitendrars1
Johannesburg, South Africa
21 Dec 2019

“Friendly and very attentive staff with great food.”

As expected this franchise store lived up to its brand name of great seafood and the friendliest waiters. The platters give a well rounded taste experience with the wonderful compliments of rolls and sauces to go with.Mild , hot or spicy and grilled or fried in Cajun or regular varieties is awesome.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hi Jitendrars1,We are beaming from fin to fin. Thank you for your kind words. Our team at Ocean Basket Melrose Arch is always looking to serve up great food and service and we are happy to see your overall experience was amazing. We hope to "sea" you again soon. Thanks, Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Larry C
1234
09 Nov 2019

Food
Service
Value for Money

“heGreat food. Some of the best seafood that I have had.”

Great food. Some of the best seafood that I have had. The server was excellent. The restuarant was packed so the food took a little bit. If you're nearby, you don't want to miss this one.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Ocean B, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hi Larry C,Thank you for your awesome review!A combination of excellent food and amazing service can always be found at Ocean Basket Melrose Arch.We hope to "sea" you again soonMany thanks,Team Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Larry C
1234
30 Sep 2019

Food
Service
Value for Money

“Excellent food, Excellent Service at a good price.”

Excellent food, Excellent Service at a good price. One of the best seafood restuarants I have gone to. Considering th Food taste/quality, Service and Cost. Wonderful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

OceanB21, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hi Larry C,Thank you for your awesome review. We look forward to passing this on to our team at Ocean Basket Melrose Arch and encouraging them to keep up the good work!We look forward to having you back again, soon.Many Thanks,The OB Team

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall martinl29
Newton, Massachusetts
28 Sep 2019

“Always the best baby kingklip.”

This place is consistently good, especially if you like whole baby kingklip. The rest of the food is also excellent with friendly staff. Highly recommend.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

OceanB21, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hey there Martin L,Thank you for such a great review.We are so glad to read about your great food and service experience, & we appreciate the recommendation. We hope to "sea" you again soon,Many thanks,Team Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall NaidooMR
Tongaat, South Africa
29 Aug 2019

“Good value”

Good value however does not have much appeal for children in terms of menu options and facilities. The precinct does not cater well for children.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

OceanB21, Guest Relations Manager at Ocean Basket Melrose Arch, responded to this review.

Hi Naidoomr,We appreciate you taking the time to share your feedback with us. If you could please send us your contact details and feedback to customercare@oceanbasket.com so that we can contact you directly to discuss your review.We look forward to hearing from you.Thanks, Ocean Basket

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Ocean Basket - Melrose Arch

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