Jackson & Black Coalgrill Steakhouse - Paarl

Item: Jackson & Black Coalgrill Steakhouse - Paarl
Rating: 5
Author: Joyce Thomas

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Overall sharonmJ7566UA

06 Sep 2020

“Definitely a Place to Visit”

Wonderful menu, tasty food and 1st class service. Lovely, tasty, specialty food and lots of it. I would recommend without a doubt.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall alishadelange
Strand, South Africa
18 Feb 2020

Food
Service
Value for Money

“One of the best restaurants I have ever visited”

I visited this restaurant in January 2020. This is really one of the best restaurants I have ever visited. The service is out of the world. The meals very nice and the whole experience really something to remember. I will definately come back. There is wifi and nice corners to sit and work as well.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall LollyWag
Cape Town, South Africa
08 Feb 2020

“A tastebud treat!!”

My husband and i trekked through to beautiful Paarl to enjoy a early evening dinner and really did not expect to discover this superb eatery. The service provided by Allen was excellent (along with his job shadow). The food, after everything was beautifully explained to us, was exactly what was promised!! If you havent been to Jackson & Black do yourself a favour and go and spoil your tastebuds!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall Ree732
Greater Johannesburg, South Africa
15 Jan 2020

Food
Service
Value for Money

“Good quality meat”

I had the best steak at this restaurant out of all the restaurants I have visited during 2019 both in Johannesburg and Cape Town. The chicken is even better than the steak. Their main waiter provides excelelnt service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall B135DVmelanieb
Paarl, South Africa
10 Dec 2019

Food
Service
Value for Money

“Night out.”

My husband and I had a lovely time at Jackson and Black Paarl. I particularly like the atmosphere and decor. We had the baked Camembert for a starter, which was absolutely divine. We both had steak as a main meal and we could not fault it. The service was also very good.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall DEONDUPLES
Paarl, South Africa
12 Nov 2019

“Very good food in a well decorated restaurant.”

Very well prepared meals and of excellent quality. The restaurant is nicely decorated and creates a slight formal atmosphere. The service is good.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall SDLHOTELDIVA
Franschhoek, South Africa
08 Nov 2019

“Date Night”

As far as steak restaurant's go, this is a little gem in Paarl and is probably one of the best.. Lovely ambience The service is excellent The staff are so polite and attentive. Now for the food.......the steaks are some of the best we have tasted, obviously the chef takes great pride in his food and is proud to serve excellent food or it doesn't leave the pass. That's experience and it shows in the food.Tasty.......succulent heaven !!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall emarieb_13
Paarl, South Africa
04 Nov 2019

Food
Service
Value for Money

“Excellent food, expensive drinks”

Come here if you want good meat and service. No corkage. The waiters are very very friendly. They have many cocktail hour and lunch specials. Private rooms for functions also available. A great addition to Paarl

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Overall Anon13579999

25 Oct 2019

Food
Service
Value for Money

“Staff satisfaction low?”

Great food, friendly atmosphere, good service.A little concerned about staff motivation and morale. Waitrons seem unhappy and pressed for cash, glum after talking with the managers.The question to ask is if I'd like to eat at a place where the people serving me don't get treated right?

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

roscoes933, General Manager at Jackson and Black Coalgrill Steakhouse, responded to this review.

Good morning.Thank you very much for your feedback regarding your visit to our restaurant, we value feedback of any form and look at it as a stepping stone to further better ourselves. I will be sure to pass it on to our team.Please could you kindly contact me with your concerns regarding the staff morale on paarl@jacksonandblack.co.za as I would like to investigate the matter further. We see our team as part of our family and this is definitely not how we treat our team.Thank you once again for your feedback.Kind regards,General Manager

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall Lucia C
Stellenbosch, South Africa
24 Oct 2019

“Birthday dinner”

Wonderful birthday dinner. Staff was so accommodating they allowed me to take in a cake plus wines at no corkage. We were about 30 guests and they arranged a private area for us. Food and service was amazing. Thank you Jaques and team will definitely be back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Overall Joyce Thomas
05 Feb 2020

Food
Service
Ambience
Value for Money

We have eaten a couple of times in the Paarl branch and cannot praise it enough. We had the lunch special of 200g sirloin steak, chips and onion rings (plus a 250ml glass of wine or 500ml castle light ) for........R99! We didn’t expect too much for the price but the steak was not only delicious but very tender. Not only that but the service was exceptional. What’s not to like? If you are in the area why not give it a try. We will be back in England where we can barely get a 250ml glass of wine for R99 (£5.20 in English money) and we certainly wouldn’t find such a delicious or tender steak.

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