OverallDavid_Kigundu
East London, South Africa
16 Mar 2020
“New and Improved Lease on Life”
After the renovations the new look is very beautiful. Atmosphere was was good, not too noisy could have conversation with your company. Only downside was the constant traffic to the casino through the restaurant. I ordered the lamb burger and beef burger, burgers were delicious well cooked, juicy and tasty. Burger patties seasoned very well, which is a rare thing.Sides however were a little disappointing chips tasted stale. Overall good experience.Service was already, they seemed a little confused at times but friendly nonetheless.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overallanonymous-foodie-26
05 Feb 2020
“Extremely disappointed”
Today my boyfriend and I went to Felix for dinner and a drink because he is going to be out of town so we wanted to go do something. We went there because when we last went, it was Latitude, and we had never been disappointed by the service and the food. We sat down and waited for a while before anyone came to take our drinks order. When the waitress eventually came, I ordered a glass of Baronne and my boyfriend ordered a Draught. After waiting a while for the drinks, she comes back and tells me that they dont have the Baronne but they will check if the hotel has it. We acknowledge this and continue to wait. 40 minutes later... nothing. No food, no draught, no Baronne (the hotel is extremely close to Felix). Eventually, we see the supervisor come back with the wine. We continued to be patient thinking it wouldn't be much longer but we were wrong. The bartender seemed unable to open the bottle and another while longer the draught and the food arrived, still no Baronne. The waitress said the bartender is trying to open the wine. Eventually the wine came and it was accompanied by a white wine glass with ice in it. I asked for a clean glass and it was brought for me (Still a white wine glass). When I started pouring my wine, it had several cork pieces inside. This was now nearly an hour after we sat down. We had been patient but we had now had enough. My boyfriend went to speak to the bartender to show him the cork pieces but he said he wanted to go get change. Eventually the ogetic, however it was too late for the impression that we now had of the place. The supervisor offered me different wine but I was no longer in the mood to stay as it had already been over an hour of a terrible experience. As we were about to pay and leave, the supervisor said we can leave the food and he will cancel the meal. (my boyfriend only had a few sips of his draught, I hadnt had anything to drink since we got there and we had not even made it halfway through our food). Sadly, it seems the supervisor was the only one there who took us seriously. The entire experience was dreadful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallAngelina G
East London, South Africa
02 Dec 2019
“Fantastic food”
The food was great and service was great completely on par with the service received by the hotel will be going back very soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overallomegacon
Beacon Bay; East London
07 May 2019
Food Service Value for Money
“Considering the reputation of the Hotel, I expected better”
It almost seems that they squeezed this street cafe into a space which they didn't know what to do with. Cafe Felix is a "street cafe" in a mall-like environment with no ambiance or decorative style. We went there for an evening meal and, to be frank, should have stayed at home. My steak was ordered medium rare and had to be sent back as it was well done - overly basted to a point where the flavour of the steak was camouflaged entirely. My partner had a chicken and prawn curry which was quite tasty. The service was adequate, a waiter in training it seemed. Despite our best attempts we could not find a starter or a desert that appealed to us on what was a limited menu. Uninspiring and not recommended.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overallunathimati08
East London, South Africa
23 Jul 2018
“Best experience”
I ordered an oxtail which was the best. It was my first time going there and I had an amazing experience with my friends. Our waiter was a guy called Themba and because of his good service I'm going back there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallRon H
East London, South Africa
25 Jun 2018
Food Service Value for Money
“Breakfast at Cafe Felix, Hemmingways Hotel”
Visited Cafe Felix this morning for Breakfast. What a pleasure to go there.Our waitress was Xola who provided us with excellent and speedy service and was very friendly.Our Breakfast was great and very reasonably priced, I would advise everyone to give this place a try.Well Done Cafe Felix and Thank you Xola.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallZikhonaN6
06 Nov 2017
Food Service Value for Money
“Terrible experience”
Waiters are not so welcoming, secondly we had to wait 30 minutes before our drinks arrived. The food wasn't exactly what we ordered & the Manager just didn't handle the matter so well but at the end we were expected to pay our bill.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Okay so when I go to a restaurant I want to be served. If I wanted to wait 20 min for a cup of coffee I would be at home! And seriously is greeting such a bad concept?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overallyolandathandilem
East London, South Africa
11 Apr 2017
“Chiiling whilst waiting for wine tasting”
Best spot to chill whilst waiting to attend an event at The Venue in the mall. Snacks and drinks are tops.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallOwenF170
30 Mar 2017
Food Service Value for Money
“Relaxing,old world charm”
Friendly and personal service. Food sublime. Oxtail is highly recommended as well as their mushroom and cheese starter. Very well priced, value for money!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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OverallJacqueline Platt
14 Mar 2019
Food Service Ambience Value for Money
I went to Felix on Sunday 10/3/2019 at 8.20am there was no staff there,the notice said they opened at 8am we have been on a number of occasions and had no problems my husband went down into the kitchen to see if anyone was there, a lady came out and said she would look for the staff , well after 15 minutes of standing we gave up. if there was a staff problem or a change of time surely the manager or someone could have put up a sign telling people. are they not interested in business