Col'Cacchio - Canal Walk

We went there for lunch today and our waiter, Bazil, was really amazing! He was so friendly and he anticipated all our needs. Possibly some of the best service I've received from any restaurant in a long time. I will recommend Col'Cacchio Canal Walk to everyone solely because of him. Truly a great experience.

I came at your canal walk branch with a group of tourists. Our waiter was Edward,he was exceptional and superb. The food was sensational..a perfect mix of awesome and interesting flavours. The managers Prince and Jamal were engaging. We will definitely come back.

Restaurant is in the middle of the corridor in a very busy mall, open to everyone to see, not the best place if u want privacy or don't want to be distracted, order lasagna it was not tasty, burn in the edges, service was nice though

We are great supporters of Col'Cacchio pizzas but felt the pizza and service were just not up to the standard of that of the V&A Waterfront's branch. Perhaps the managers could share notes on how to improve the service and quality of the pizza as there is a vast difference between the two. There were several waiters around but the service was shocking. Tables and menus were dirty and they were not able to answer basic questions. They were unaware that the special of 40% off on Sundays evenings until end of November 2019 included all their pizzas and they were not sure if it applied to sit down or take away. No bags are allowed for take away boxes. And the accompanying salad was nothing like the V&A's. Disappointing and hoping that staff can be better trained and pizzas can also improve. The business has alot of potential.

We were expecting the same high quality of food like at the branch at the V&A Waterfront, very much disappointed.

The good thing about Col’Cacchio is that you can order two different half pizzas. So if you are not sure which of two Pizza you would like, order half of each. The size of the pizzas is for a good appetite. I like the thin base. Also the Regis in the middle of the shopping mall, it feels not to noisy. God place for a quick meal.

We have eaten at a few Col Cacchio’s over the years and been happy both with food and service. Sadly not this time. Unbeknown to us they no longer serve alcohol, and we had fancied a glass of wine together. We debated whether to move on elsewhere but made a mistake and stayed. Service was not good, mistakes with drinks order, mistakes with two of the dishes chosen ( one came without pesto and the other without the side dish) and a mistake on the bill. At over R200 a head without drinks and desserts it was a costly mistake.

We arrived at our favorite restaurant to find that in one of the 2 biggest malls in Cape Town it has now changed to halaal.... how can you honestly do that ? You seriously cannot serve any alcohol? In a famous and favorite family known Italian restaurant( a culture famous for pizza, pasta and wine ) in the hub of tourism .... absolutely unacceptable!!

We always experience great service and great food here. The pizzas are superbly delicious. The Green Genie is my favourite. The pastas are great too. All Ingredients are always fresh and food preparation is great. We have had quite a few delicious meals here now and the management is doing an amazing job. I’m so sorry for everyone missing their pork though,but believe me there are so many other amazing options- I promise you don’t need the alcohol and pork! To the franchise owners- great business- please open a halal store in Durban now.

Firstly you need to have an interpreter for the menu. An average person with a degree is unable to decipher and interpret it.I chose a sirloin steak (tagliata)... which was nothing more than a few shreds of meat (looked nothing like the 250gr that the waiter told me ), with a few thinly sliced afterthoughts of tomato. I don't know what I was supposed to do the the small tub of olive oil... Sad sad sad.The side serving of my choice was sweet potato... 4 Slices of them. As basic as basic gets. My companion had the beef carpaccio.I'm sure a child could plate a better dish. The beef looked as if it had just came off the butchers coldmeat selection. Topped with oil . And garnished with rocket. Soooo disappointing.At least the lemon in the water was fresh.Won't return there even if you paid me.