OverallHappyRud
Johannesburg, South Africa
02 Apr 2021
“Horrible”
We booked this place mainly because of the great reviews. We booked a game drive and boat cruise through Thuli. Nothing was booked and she did not let us know of that fact. She had encouraged us to make a reservation for dinner on the day we arrived, when we got to the restaurant, no reservation was made for us. Utterly disappointed with this place and now everything we wanted to experience is fully booked. Would never recommend this place to anyone. Service also extremely slow.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
167debbiet, Owner at Bushveld Terrace Hotel - Restaurant, responded to this review.
Dear Rhudzani, I am truly saddened to read of your experience at our hotel & restaurant. Having addressed this with our team it seems everything imaginable went wrong and you experienced the very worst we could offer. I cannot apologize enough. Please know without doubt that our intention is to give the best possible service to each and every person who stays or dines with us. I realize it does not make your experience any better, but hope for your understanding. I hope that maybe you can come back another day to see the better side of us. Sorry once more!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallNishRau
21 Dec 2020
“Amazing Restaurant”
The restaurant was amazing, it was beautiful and the food was excellent. We ate there for 4 nights and each meal was wonderfully delicious.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Turner, Owner at Bushveld Terrace Hotel - Restaurant, responded to this review.
Dear NishRau,Many thanks for the review. Our restaurant team have been hard at work this December so it's pleasing to see their efforts are appreciated. We're very proud of them!Hope to see you again soon.Warm regards,Dave & Debbie Turner.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallPlattelander
Paarl, South Africa
16 Oct 2020
“Byshveld jewel”
Beautiful place. Excellent breakfast and very friendly staff! The omelette was perfect and the coffee good. The staff showed us the rooms - beautifully decorated. Will definitely be back and will recommend it to our friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davet329, Owner at Bushveld Terrace Hotel - Restaurant, responded to this review.
Good morning, Plattelander,Thank you for the review and we're very happy you enjoyed your meal. We're looking forward to having you stay with us. We'll make a 'Bosvelder' out of you!Warm regards,Dave & Debbie Turner.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallDrmolokomme
09 Feb 2020
“Best”
Great place to relax with your family. The food was nice and the staff is so greatfull. The place is also situated in very good position close to Kruger National Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davet329, Marketing at Bushveld Terrace Hotel - Restaurant, responded to this review.
Good day Rebeca,We would like to thank you for taking the time to share your review. We hope to see you again in the near future!Regards,The Bushveld Terrace Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallStevey110
Lancaster, United Kingdom
29 Jan 2020
Food Service Value for Money
“Good Service and Good Food”
Went here 3 times in the last week for lunch as we were impressed with the service and the quality of the food. Prices are pretty good too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davet329, Marketing at Bushveld Terrace Hotel - Restaurant, responded to this review.
Good day Stevey,We would like to thank you for taking the time to share your review. We hope to see you again in the near future!Regards,The Bushveld Terrace Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallDavid H
Fribourg, Switzerland
23 Jan 2020
“Great dinner on the terrace”
Great dinner on the terrace under a big tree and next to a bonfire. Excellent kudu fillet served with a delicious apricot sauce. The wine was really good and served in an ice bucket. The waitress was really friendly and proactive. A great experience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davet329, Marketing at Bushveld Terrace Hotel - Restaurant, responded to this review.
Good day,We would like to thank you for taking the time to share your review. We hope to see you again in the near future!Regards,The Bushveld Terrace Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallQ3380OAmicheller
Johannesburg, South Africa
03 Jan 2020
“Boutique hotel in Phalaborwa”
Perfect bushveld hospitality on the border of the Kruger gate in Phalaborwa. Excellent facilities and accommodation, and the restaurant comes highly recommended. Beautiful ambience and attention to small details.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davet329, Marketing at Bushveld Terrace Hotel - Restaurant, responded to this review.
Good day,We would like to thank you for taking the time to share your review. We hope to see you again in the near future!Regards,The Bushveld Terrace Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OverallKhutsoTheledi
Johannesburg South, South Africa
02 Jan 2020
“Lunch and dinner with my family”
Absolutely enjoyed our lunch and dinner. The location is beautiful, from the entrance to the service. Lover the variety the menu had and truly enjoyed their " Salt and pepper calamari. "Thank you for the beautiful meal and experience, my family and I will be back soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallPhilippa C
26 Nov 2019
“Good location with average food”
Not too many options for dinner on a Sunday night so came here. Attractive setting but we did not particularly enjoy the simple meal. Ordered lamb chops medium rare - arrived very rare indeed covered in a lot of sauce. Sent them back for further cooking but made little difference as they were still pretty rare the second time round. Husband ordered a main course salad and asked if the dressing was on the side which the waitress said it was and that she'd make a specific point. Salad arrived completely smothered in dressing, with a jug of more dressing on the side. When asked for feedback at the end of the meal we explained that it was not really satisfactory as neither dish was as ordered. Waitress took no action. They are not listening to customers as I imagine they are used to getting plenty of passing trade as they are right by Kruger gate.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OverallMaurizio C
Rome, Italy
24 Nov 2019
“Very good place and food... Game food is a maasterpiece!”
Spent here a dinner with friends before entering the Kruger the day after. Food is really tasty and there is a play area for kids. People is really professional.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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