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Overall Candice Jansen
06 Feb 2017

Food
Service
Ambience
Value for Money
Excellent service and the food was delicious. Awesome outside play area to keep the kids entertained
1 0
Overall Ric Hutton
22 Feb 2017

Food
Service
Ambience
Value for Money
I phoned for a table at 6.15 and was pleased when she said I could have a table at 6:45. She reserved the table I wanted and carefully took down all my details. On arrival my table was not available or any other that was halfway decent.
When I complained to the manager, he said, how can I expect to get a decent table with 30 min notice.
I asked why she then booked that table for me. He said it was very busy and she couldn't be expected to know what was taken and what wasn't.

Hmmm !
0 0
Owner's Response
Dear Mr Hudson,

I apologise for the fact that you were unhappy with the table allocated to you after your telephonic reservation 30 minutes before arrival.



We try to accommodate our guests' specific seating requests, but it is not always possible when the restaurant is busy - especially as it has been during the past few hot summer evenings, and at such short notice.



In the evenings our managers are hard pressed to answer telephone calls as well as see to the running of the entire restaurant. The waitron who took your booking was also under pressure in her own section, taking and executing orders, keeping her customers happy and therefore, not aware of the entire restaurant's table reservations.



The majority of our patrons requesting "their favourite table" make the reservation in plenty of time to avoid disappointment.
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Contact Us
Address
1 Beach Road
Hout Bay
7806

 

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Food Served
Global/InternationalLight MealsSeafoodVegetarian
Average Price$$
Payment accepted
Memberships
Trading Hours
Open for Lunch & Dinners on Weekdays
Open for Breakfast, Lunch & Dinners on Weekends
Facilities
Secure Parking
Child Friendly
TV/Sports
Outside Seating
Fireplace
Smoking Section
Load Shedding
Awards
Great for After Work Drinks in Hout Bay
Great for Breakfast in Hout Bay
Great for Burgers in Hout Bay
Great for Families with Kids in Hout Bay
Great for Scenic Views in Hout Bay
Great for Sundowners in Hout Bay
Dining-OUT is proud to be South African
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