Good dayToday 2 March 2018 we visit Backsberg wine farm as we did previously. Best redwine is the reason visiting the farm.Today was a great disappointment for us due to the fact that the chees platter we ordered was by far sub standard. Hardly any cheese and just cheap dry bread and crackers. Lots of grape and two strawberries. No cold meat or olives.We did eat cheese platters for cheaper but much more value for money at other wine farms.Their was guests that was also disappointed.Sorry to say Backsberg will not see us again and neither support them with purchacing any wine. We did speak to the staff but the feedback was that this is the platter they serve.Our friends will also be informed.Greetings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, General Manager at Backsberg Restaurant, responded to this review.
01 Jan 1900
Dear Guest,Thank you for your feedback received.From our side we would like to state the following as clearly stated on our menu and all material available to guest on the estate:Platters - Served all dayCharcuterie Platter R220Charcuterie, locally sourced cheeses, pickles, spreads, nuts, fresh fruit & fresh bread (Serves 2)Cheese Platter R185Locally sourced cheeses, preserves, spreads, nuts & fresh bread (Serves 2)Winelands Platter R400Locally sourced cheeses, preserves, spreads, nuts, fresh bread, quiches, spring rolls, summer salad, fruit skewers, lamb cutlets, smoked chicken, beef sausage & hake goujons (Serves 2 to 4)Picnic Basket R365Locally sourced cheeses, preserves, spreads, nuts, fresh bread, quiches, spring rolls, summer salad, fruit skewers, chocolate brownies, crackers, water & a bottle of wine (Serves 2)*Pre-booked. Please ask your waitron for additional informationWe are sure that should your feedback been raised with a manger on duty on the day the misunderstanding could have been avoided and a solution given to your platter experience with us.We would like to invite you and your family back to Backsberg to experience the full experience that the restaurant has to offer.We look forward in hearing back from you soon.Warm Regards,The Backsberg Family.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC